Q1. How can I use Red Carpet Limousine to meet my transportation needs?

You can use the Request a Quote/Make a Reservation form on our home page to Request a Quote, choose vehicles, check driver availability, make reservations, pay online, and/or request a telephone call-back.

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Q2. What are your Rates?

Use the Request a Quote/Make a Reservation form on our home page to find out. Note, a 10% Web-only Discount is available if you request a price quote using our website but not available if you simply make a reservation on the phone.

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Q3. What is the tipping/gratuity policy?

Please consider leaving a gratuity for your driver; Industry standard is 20%.

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Q4. What are the fees/policies for lateness/tardiness by the customer?

(1)From office/ residence: Hourly rate will apply there after 10 minutes of scheduled pick up time.
(2) Airport pickups: Hourly rate will apply after 30 minutes of actual landing time,
Hourly rate depends on the vehicle booked.

Q5. What is the Cancellation/Refund Policy?

(1) Full amount is refended if you call 72 hours prior to you pick up time.
(2) NO REFUND otherwise. (*Late flight arrivals must be officially posted at the airport and must match with flight info on your Red Carpet Limousine Reservations.)

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Q6. How will I pay for my ride?

Red Carpet limousine accepts credit card payments online. When you request a quote, check the respond in your e-mail. place a courtesy call, after you place a courtesy call you will get a link to pay online. By paying online you save 10%.
Dispatcher will accept Visa and Master Card payments over the phone. (10% discount not accepted)

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Q7. May I pay using a PayPal "eCheck"?

Sorry, no.

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Q8. Can you call me to remind me of my pickup?

Yes! We will gladly place a COURTESY CALL to remind you of your Reservation, at the time of, a few hours before, or the day before, your pickup. (You will get the opportunity to schedule your Courtesy Call during the confirmation stage of the Reservation Process.)

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Q9. What type of Vehicles are used for my transportation?

Town Car sedans, Lincoln Stretch Limos and other vehicles provided by Amanda Taxi and Limousine. (View Photos)

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Q10. How many people can fit?

In general, the number of people designated in the vehicle description can fit. For example, Up to 4 people can fit in 4-passenger Lincoln Town Car. HOWEVER, if there is a large amount of luggage/ baggage, fewer passengers may be able to fit. There is no additional per-person charge.

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Q11. When can I book a pickup?

You can book your request at any time of the day. However, we strongly recommend that you book a minimum of 24 hours in advance.
For pick ups in less than six hours we suggest to call us at 415.505.4634.

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Q12. When can I get picked up?

You can get picked up anytime. We operate 24/7.

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Q13. What types of itineraries are available?

Services: