Red Carpet Limousine serving San Francisco and all cities

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FAQ:

Q1. How can I use Red Carpet Limousine to meet my transportation needs?

You can use the Request a Quote/Make a Reservation form on our home page to Request a Quote, choose vehicles, check driver availability, make reservations, pay online, and/or request a telephone call-back.

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Q2. What are your Rates?

Use the Request a Quote/Make a Reservation form on our home page to find out. Note, a 10% Web-only Discount is available if you request a price quote using our website but not available if you simply make a reservation on the phone.

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Q3. What is the tipping/gratuity policy?

Please consider leaving a gratuity for your driver; Industry standard is 20%.

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Q4. What are the fees/policies for lateness/tardiness by the customer?

(1)From office/ residence: Hourly rate will apply there after 10 minutes of scheduled pick up time.
(2) Airport pickups: Hourly rate will apply after 30 minutes of actual landing time,
Hourly rate depends on the vehicle booked.

Q5. What is the Cancellation/Refund Policy?

(1) Full amount is refended if you call 24 hours prior to you pick up time.
(2) NO REFUND otherwise. (*Late flight arrivals must be officially posted at the airport and must match with flight info on your Red Carpet Limousine Reservations.)

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Q6. How will I pay for my ride?

Red Carpet limousine accepts credit card payments online. When you request a quote, check the respond in your e-mail. place a courtesy call, after you place a courtesy call you will get a link to pay online. By paying online you save 10%.
Dispatcher will accept Visa and Master Card payments over the phone. (10% discount not accepted)

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Q7. May I pay using a PayPal "eCheck"?

Sorry, no.

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Q8. Can you call me to remind me of my pickup?

Yes! We will gladly place a COURTESY CALL to remind you of your Reservation, at the time of, a few hours before, or the day before, your pickup. (You will get the opportunity to schedule your Courtesy Call during the confirmation stage of the Reservation Process.)

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Q9. What type of Vehicles are used for my transportation?

Crown Victoria sedans, Lincoln Stretch Limos and other vehicles provided by Amanda Taxi and Limousine. (View Photos)

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Q10. How many people can fit?

In general, the number of people designated in the vehicle description can fit. For example, Up to 4 people can fit in 4-passenger Lincoln Town Car. HOWEVER, if there is a large amount of luggage/ baggage, fewer passengers may be able to fit. There is no additional per-person charge.

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Q11. When can I book a pickup?

You can book your request at any time of the day. However, we strongly recommend that you book a minimum of 24 hours in advance.
For pick ups in less than six hours we suggest to call us at 415.505.4634.

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Q12. When can I get picked up?

You can get picked up anytime. We operate 24/7.

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Q13. What types of itineraries are available?

One way & round trips involving airport.

One way & round trips not involving airport.

Hourly service.

NOTE: If you return to your origin within a short time of being dropped off at your destination, and the driver will need to wait for you outside, you will be quoted an "hourly" rate, NOT a "round trip" rate.

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Q14. Where can I request to be picked up/dropped off?

Request to be picked up and dropped off at a specific street address, such as 123 Maple St, or a specific area, such as SFO - San Francisco International Airport. When booking online, the pickup and dropoff cities can be anywhere in CA.

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Q15. What flight info should I enter for airport runs?

Your Airline, Flight Number, and Flight Time, for example "American Airlines Flight #1020 Arriving @ 5:25 PM". This info is required for Arriving flights and recommended for departing flights.

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Q16. What is the alcohol/ drug policy?

Alcohol consumption or posession is not permitted by ANYONE in the vehicle, if ANY of the passengers are under 21 years of age. Illegal drug consumption or posession by any passenger is not permitted. Breaking these terms is grounds for immediate termination of service for ALL passengers, with NO REFUND.

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Q17. What is the Lost-and-Found policy?

We are not responsible for any baggage, personal items, or anything else left behind by passengers in the vehicle. However please contact us if you have lost an item and we will return it to you if we have found it.